Delivery & Returns
Where Do We Deliver?
OMS Autoparts operates a cost effective weekday delivery service throughout Ireland, Northern Ireland and the UK.
Standard delivery is Monday to Friday 9.00am to 5.30pm.
Our Delivery Providers
We use DPD Courier, Ireland’s best courier service, for all deliveries.
Delivery Terms
We provide a next working day delivery service for all orders placed before 5pm for Ireland and Northern Ireland, and 2-3 days for UK delivery.
We can deliver to an alternative address, other than your billing address, if this is more convenient for you (e.g. a work address).
If you have any concerns regarding your delivery or you have missed an attempted delivery and require a tracking number, please contact our customer service department at + 353 (0) 749361924 between 8:00am and 5.30pm Monday to Friday or contact us using our contact form.
Every effort will be made to keep delivery promises given. No liability will be accepted for loss through non-delivery or delay.
Any complaints of shortages of goods, damages to or loss of goods must be notified to OMS Autoparts in writing within 3 days of delivery and will only be accepted if goods can be examined.
Returns
If, for whatever reason, you are unhappy with your purchase, please contact us within 7 days of receipt of the goods.
Goods cannot be taken back without previous consent from OMS Autoparts.
We will help arrange for the return of the goods. The customer will pay all return costs.
We will then refund you the difference or we can offer you store credit to the value of the item minus returning charge.
Products can be returned to the following address:
OMS Auto Parts
9 Milltown Business Park,
Buncrana, Donegal